COMPANY POLİCİES

We adopted following principles to find out the requirements and
expectations of our clients and to meet them completely,
best costly and just in time.
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POLICY OF
QUALITY

We adopted following principles to find out the requirements and expectations of our clients and to meet them completely, best costly and just in time. • To accept customer satisfaction is an essential necessity
• To follow modern technology in order to create value for our clients
• To provide a persistent progress with team spirit employees
• To ensure complete consumer, employees and shareholder satisfaction holding to ethnic values and being environmental conscious

POLICY OF
QUALITY

CUSTOMER
SATISFACTION

CUSTOMER
SATISFACTION

Cevat Logistics adopts consumer-focused approach operating transportation activities. Our aim is to build long-term relationship with our consumers to follow consumer satisfaction policy.

Müşteri isteklerini açık, şeffaf, hızlı ve müşteri odaklı bir şekilde çözüyoruz. Müşteri isteklerini daima kaliteli hizmet sunma anlayışımızla ele alırız. Müşterilerimizden şikâyet aldığımız durumda her şikâyeti objektif, özenli ve dikkatli bir şekilde inceler ve bu inceleme sonucunda çözüm sunarız. Şikâyet ve öneriler paralelinde de kalıcı iyileştirmeleri sistem ve süreçlerimizde uygularız.

Depending on our consumer satisfaction policy, we offer reliable, transparent and alternative implementations to maximize consumer satisfaction undertaking the duty of meeting consumers’ requirements at maximum level.

We promise to create value to customer satisfaction and quality of service in the light of following principles.

  • • Transparency
  • • Accessibility
  • • Responsiveness
  • • Objectiveness
  • • Privacy
  • • Consumer-focused
  • • Constant progress

SOCIAL MEDIA
POLICY

Cevat Logistics carries on social media activities used platforms, providing online cooperation where we take our place and create value with sharing information with customers, partners, employees and shareholder.

SOCIAL MEDIA
POLICY